FREQUENTLY ASKED QUESTIONS


We encourage feedback and welcome any suggestions to improve your training experience with TEO Training, whether it’s a course related query, course topic suggestion, presenter question, or a venue or timing issue. Below are answers to some questions we are frequently asked.

If you have any other questions, please feel free to contact us

Many accountants, lawyers and other business advisors comment that our courses are practical and relevant to their jobs – what they really need to know. Our courses are designed specifically for practitioners who deal with the full range of SMEs, not large corporates. All presenters are senior practitioners and experts in their field. They produce and present our courses, so they know their stuff! Check out our customer testimonials.
A high quality presentation from an expert presenter who knows their stuff. You also get a soft copy of a (60+ page) technical course paper (prior to the course if requested) AND a hard copy at the actual course itself. This invaluable paper outlines key legislation and learning outcomes for you to apply immediately in your role. Naturally, you also receive the presentation slides! Note, too, that all TEO seminars are CPD-compliant. Just sign the attendance list or return the evaluation form on the day to confirm your attendance.
A high quality presentation from an expert presenter who knows their subject inside and out. A soft copy of the presentation slides. Depending on the webinar itself, a technical course paper will generally not be provided. Note, too, that all TEO seminars are CPD-compliant. Just complete the multi-choice questions provided and return to us to confirm your attendance. For more information, visit our Webinars page.
Yes, course material for all face-to-face courses (including current courses) is available for purchase. Obviously, we recommend attending the seminar for the full picture. Material for current courses will not be dispatched until after it has passed your area. Check out the Course Material page for pricing and an order form.
We recommend that you regularly check our Training page. If you are on our mailing list then we will keep you informed with upcoming courses. Plus, those who provide an email address get the very latest news updates. Give us a call or flick us an email and ask to be added to our mailing list.
Although we don’t issue certificates of attendance to our courses, we do email all attendees a training log in mid-July each year (provided we have your email address). This lists all the training you’ve attended in the July – June period for each training year.
We run courses in over 25 locations nationwide, from Bay of Islands to Invercargill, but sometimes it’s not feasible to run our training in every town. Please contact us if you want a course to come to your town
Yes, we run many courses in-house for firms and organisations. In-house sessions are great for topics which have wide appeal for your staff. This can reduce time/cost of staff out of office attending courses and discuss/tailor topics to your particular situation confidentially. Simply contact TEO about tax and accounting courses in-house.
You will receive a hard copy of the course paper and slides at the actual presentation. If you wish to receive an electronic copy of the course paper before the seminar, simply request upon registration and TEO will email it to you the week prior to your registered seminar date. Please note your course fee is non-refundable if you choose this option.
Yes, we offer early bird rates, group discounts and extra special rates for subscribers and larger bookings too. Simply give us a call or flick us an email to discuss.
Yes. Payments will be direct debited on the 20th of every month. A minimum of $100 per month is required. Please call us to discuss a payment plan.